CASE STUDY

Using AI, a pharma client contains inventory cost overruns by achieving 95% accuracy in drug dosage predictions

industry_pharmaceutical

Business Case

A global pharma giant was struggling with manual processes to predict the drug dosage inventory needed for clinical trials and other drug studies at various sites. Each site had a team of supply chain leads (SCLs) who were responsible for the drug inventory management. The team used to manually determine and order the next dosage of drugs which then needed to be shipped from the nearest depot. 

The SCLs were spending considerable time navigating through multiple databases, and Spotfire dashboards to collect the dosage inventory, number of ongoing subjects for the study, etc., and then manually calculating the inventory of dosages. 

Key Challenges 

The manual process was tedious, time consuming and error prone, which resulted in 

  • Ordering excess stock which was expiring 
  • Cost escalations 
  • Drug sitting idle in one clinical site 
  • Mismatches between drug expiration and transit timelines 

i2e was mandated to digitalize the entire workflow, cut down manual work and use AI/ ML to optimize the inventory workflow. 

Resolution

The team was quick to understand the problem and designed an ML solution capable of accurately recommending the inventory of drug dosages required for their studies worldwide.

  • The first step was to eliminate the manual process of collating the information from multiple applications. As Amazon Redshift is a very flexible and easy-to-scale data warehouse, we discussed it with the client and chose to gather all the data from various sources into Amazon Redshift as a single integrated database. The SCLs saved considerable time which was otherwise spent gathering data.
  • Next, we created and trained ML models using Dataiku platform. Dataiku supports good MLOps practices so we can seamlessly deploy, monitor, and manage machine learning projects. These models were trained to analyze historical data and make accurate drug dosage inventory predictions for the future
  • While predicting, the system was made agile enough to take into consideration complex scenarios which could affect the dosage, for example, change in the number of subjects, visits required per subject, expiry dates of the drugs etc.
  • Data science experts at i2e also trained the model to recommend the best available routes and the time taken for the drug to get shipped to the site. This helped the SCLs to make an informed decision as to which route would be most viable considering the drug's expiration date.
  • The algorithm model was capable of analyzing and doing demand forecasting for trials and studies across the world.

Benefits

  • Accurate predictions eliminated the risk of ordering excess drug doses.
  • The SCLs have one central system to get a bird’s eye view through a Spotfire dashboard.
  • Manual work of collating the information and calculating the drug dosage is eliminated.
  • The best available transportation routes helped the SCLs to take an informed decision.
  • Predictions are now based on the transit time vs the expiry dates of drugs.


Challenges Overcame

  • Lack of large amount of historical data to train the ML model.
  • Investigating and cleaning mismatches in the historical data
  • Training the algorithm to make accurate predictions amidst many influencing factors.
  • Collaborating with the stakeholders of multiple applications to understand the previous process.

Results

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