The client was a pharma company who needed an overhaul of its resource management. The project teams within the organization needed data-driven resource management guidance for enhanced decision-making. The organization was at the preliminary stage of its resource management journey and needed formalized processes and cohesive structure for its resource estimation analysis, and data collection efforts.  

The hiring needs of the organization were not within the budgetary provisions and project managers were not able to get visibility of project risks while specific projects were underway. With apparent resource constraints, teams did not have long term views of project processes and their goals.  

Portfolio managers took decisions based on their gut instincts which made the project projections erroneous. They also wanted a complete visibility of all the entire resource management efforts within the company. While short-term resource management needs could be possible with such an approach, a long-term strategic plan was almost impossible without a specific resource management plan.